FREE AUS SHIPPING OVER $60

SHIPPING & RETURNS

AUSTRALIA 

We offer free standard domestic shipping in Australia for orders over $80. A flat rate of $7 applies to orders under $80.

Please allow 2-7 business days for your order to arrive. This may vary for rural areas.

TRACKING

You can track your order with Australia Post. You will be emailed and issued with with a tracking number once your order has been processed.

Follow the email prompts to track! 

KORRFLEX is not responsible for any shipping delays or missing or stolen parcels. 

 

INTERNATIONAL SHIPPING INFO

INCLUDES: NEW ZEALAND, USA, CANADA, UK & EUROPE  (Applies to: France, Germany, Spain, Ireland, Italy & United Kingdom)

This is a no signature delivery service. Shipping rates calculated by Australia Post at the checkout.

Customers are responsible for all import duties or taxes. KORRFLEX will not be liable for duties or taxes charged by customs. Under no circumstance will KORRFLEX accept any orders returned due to rejection of customs charges. 

TRACKING

You can track your order with Australia Post. You will be emailed and issued with with a tracking number once your order has been processed.

Follow the email prompts to track! 

KORRFLEX is not responsible for any shipping delays or missing or stolen parcels. 

Please kindly note import duties or taxes are the responsibility of the customer. KORRFLEX will not be liable for duties or taxes charged by customs. Under no circumstance will KORRFLEX accept any orders returned due to rejection of customs charges. 

 

 

RETURNS

WE OFFER RETURNS ON FULL PRICED MERCH FOR STORE CREDIT BUT ONLY IF:

  • Items are returned within 14 days of delivery
  • Items are unworn or unused in their original packaging with tags still attached.

KORRFLEX WILL NOT ACCEPT A RETURN IF: 

  • Items are stained with foundation, fake tan, perfume etc.

Sale items cannot be returned

Store credits are valid for 1 year 

 

HOW DO I RETURN AN ITEM?

Please email us at sales@korrflex.com.au and we will issue a returns authorisation (RA) number. Please include your order number when emailing and reason for return and our team will be in touch with further details. 

You will be responsible for the shipping cost to return your items back to KORRFLEX HQ.

We advise using a tracked shipping method as KORRFLEX is not responsible for any lost parcels.